Privacy Policy

Effective Date: July 10, 2025

At ProBites Inc. (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.probites.ca] and make purchases through our online store.

By using our site, you agree to the collection and use of information in accordance with this policy.

a. Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as:

• Name
• Email address
• Billing and shipping address
• Phone number
• Order history

b. Payment Information
We use Stripe to process all payments. We do not store your credit card details on our servers. Stripe collects and processes your payment information securely, subject to its own privacy policy.

c. Device and Usage Data
We collect certain information automatically when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referring site details

This information is used for analytics and site performance.

We use tracking technologies to improve user experience and marketing efforts.

a. Meta Pixel (Facebook Pixel)
This allows us to track conversions, optimize ads, and create audiences for future ads. Meta may collect or receive information from our website and use it to provide measurement services and targeted ads, according to their own policies.

b. Google Analytics & Google Ads (Google Pixel)
We use Google services to analyze site traffic and understand user behavior, as well as to serve relevant ads.

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send updates about your order
• Respond to inquiries
• Improve our website and services
• Send marketing emails (only if you’ve opted in)
• Analyze traffic and user behavior through analytics tools

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Service providers such as payment processors (e.g., Stripe)
• Analytics and marketing partners like Meta and Google
• Shipping partners to deliver your orders
• Legal authorities when required by law or to protect our rights

We implement appropriate technical and organizational security measures to protect your personal data. However, no transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights under data protection laws, including:

• • The right to access the information we hold about you
  • The right to request corrections or deletions
  • The right to opt out of marketing communications
  • The right to object to certain data processing activities

To exercise any of these rights, please contact us at info@probites.ca.

We use cookies to personalize your experience and analyze site traffic. You can adjust your cookie preferences through your browser settings.

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

ProBites Inc.
Email: info@probites.ca
Website: https://www.probites.ca